Using the app

This page is written for the person holding the phone. The rest of this documentation is for people running a business on Omazy; this one you can send to a customer or a colleague without explaining anything first.

The app is in private early access, so it is not in the App Store or Google Play yet. Invites arrive by email in batches. It needs iOS 14 or later, or Android 7.0 or later.

Getting in

You can start without an account. Open the app and type. Nothing is set up first.

When you want the conversation to follow you, sign in with your email. A code arrives; there is no password to choose or forget. The conversation you already had comes with you rather than being discarded, so signing in late costs you nothing.

New accounts start with $5 of credit.

The assistant remembers

The thing that makes this different from a chat box is that details carry between conversations. Mention once that your team is eleven people, or that the budget is 45 euro a head, and it is available weeks later in a conversation about something else. You notice it the first time you skip setup you would normally have to retype.

You are not managing this. There is no memory screen to curate. If you want it all gone, you can request erasure of the account, covered below.

Working in a conversation

What	How it helps
Branch from a message	Fork the conversation at any point to try a different direction. The version you liked stays exactly where it was, so you compare instead of starting over.
Search everything	One search runs across every conversation you have had and drops you at the exact message, with the surrounding messages loaded.
Pin a reply	Keeps the wifi password, the reference number, or the recipe at the top of the chat instead of scrolling for it.
Archive or end	Closes a thread without deleting it, so the list stays short.
Reply language	Set per conversation. It answers in that language.
Attach things	Photos, files, and your location, when describing it is slower than showing it.

Recent conversations are cached on the device, so the list opens without waiting on the network.

Your things

Files. Upload a contract, a spec, or a receipt once, then ask about it in plain language later. Your files stay in your account, only your assistant reads them, and you can delete any of them.

Reminders. Mention a date in passing and it becomes an event. The reminder arrives as a notification rather than a note you have to go and find.

Notifications. A feed you can clear, and push to your device when something needs you.

Credits. Your balance is in your profile. Early access accounts run on the starting grant.

Business agents

Alongside your own assistant, the app is where you talk to the businesses that have published one: a restaurant, a bank, a clinic, a council. They sit in the same conversation list, so you are not switching apps to pick up a thread.

Three ways to reach one:

Scan a code. Point the camera at a code on a menu, a receipt, a shop window, or a parcel, and the right agent opens with its context already loaded.

Follow a link. Every published agent has an address on this domain, like ou.chat/somebrand. It works in the app and in any browser.

Browse Discover. Search the directory by name, category, or what you are trying to get done. It is a curated list, so not every business that has an agent appears there. If a business gave you a link or a code, use that.

Asking for a person

On a business agent, you can ask for a human. The app checks whether anyone is available and moves the conversation to their team, with everything you have already said attached. Nobody asks you to explain it again.

Your own assistant does not do this. It has no team behind it.

What a business can and cannot see

A business agent sees the conversation you are having with it. It cannot read your personal assistant’s memory, your files, or your other conversations. That boundary is built into the product rather than promised in a policy.

Your controls

External tools. If you authorise a tool, you grant it named actions only, not general access. Every use is written to a log you can read, and you can revoke the grant in one tap. A revoked grant shows in the log as revoked by you.

Deleting everything. Request erasure from account settings. It removes your profile, your conversations, the memory built from them, and any files you uploaded. Records that have to be kept for accounting are kept for as long as the law requires and no longer.

Something wrong on screen? Shake the phone. It reports what you are looking at, which is faster than describing it later and is the most useful thing you can do during early access.

Not in yet

Named so you are not looking for them:

Voice	No speech input and no spoken replies, in the app or the widget. Typing only.
Calendar sync	Reminders live in the app. They do not write to Google Calendar.
A light theme	The app ships dark. A light theme comes after launch.
Paid top-ups	Payments are being finished, so early access runs on the starting credit.

Getting help

Support is at ou.chat/support, and shaking the phone inside the app reaches us with the screen attached.