# How to

Task pages for every console screen, grouped by the part of the product they belong to.

Source: https://docs.omazy.ai/how-to/

How to answers the screen you are looking at right now. Each page covers one
surface: what it controls, why it behaves the way it does, and what to do when
it goes wrong.

If you have not built an agent before, read a [guide](/guides/) first. A guide
walks the whole job in order. These pages assume you already know which job you
are doing and need the detail for one step of it.

## Topics

| Topic | What it covers |
|---|---|
| [Agent](/how-to/agent/) | The brief, knowledge, catalog, saved responses, suggestions, testing and publishing |
| [Widget](/how-to/widget/) | The chat widget on your site: installing it, driving it from your own code, what it can render |
| [OU AI app](/how-to/app/) | The customer-facing mobile app and the six places it meets your agent |
| [Voice](/how-to/voice/) | The phone line: setup, voices, phrases, call quality and the call log |
| [Engage](/how-to/engage/) | Inbox, conversations, journeys and conversation settings |
| [Connect](/how-to/connect/) | Channels, integrations, and connecting outside tools |
| [Automate](/how-to/automate/) | Runbooks and the work that runs without a person |
| [Insights](/how-to/insights/) | Reports, and which numbers mean something |

Account-level settings live under [Workspace](/workspace/): team and roles,
billing, model providers, audit and security.